5 months ago
Bank Rec glitch / error
I have just been attempting reconciliation of a bank account and, after numerous failed attempts, I looked back at the previous report and noticed it did not match the amount on the actual bank state...
Have resolved this myself. The amount of the difference was a payment for an invoice that was showing on the transaction screen and then missing from the bank statement. There were two transactions for the same amount on that months credit card.
I went in and unmatched both the items. Once was matched to a payment I had recorded manually of the invoice to the credit card, and the other one that was matched through the bank transactions/feed page.
Once they were both unmatched, I deleted the manual payment and then proceeded to the Bank transactions screen where I re-matched each amount to each invoice.
I then re-reconciled and it now works!!