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nalin2010's avatar
nalin2010
Member
5 months ago

Bank Reconciliation Not Matching Due to Overpayment in Pay Run Already Reported to ATO

Hello MYOB Community, I am having an issue reconciling a bank transaction related to a pay run in MYOB AccountRight. An employee was overpaid by $10 via bank transfer in error, and the pay run has al...
Earl_HD's avatar
Earl_HD
MYOB Moderator
5 months ago

Hi nalin2010,

Thanks for all the detail, this stuff can be a bit tricky sometimes! If the overpayment refund has been processed in the bank and you record it in AccountRight as a reversal, mirroring exactly what appears in your bank feed, you can still match these transactions during reconciliation. You'd need to record the original overpayment as it appeared in the bank. 

For further assistance, I would recommend reaching out to our team. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

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