Forum Discussion

rachtatli's avatar
rachtatli
Contributing User
2 years ago

Bounced payment to supplier due to incorrect bank details - how to process in cloud version of MYOB

How do we process a bounced payment in MYOB Business cloud 
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi rachtatli, 

 

Welcome to the Community Forum. 

 

The method of recording the transaction will depend on the actual process in the bank. But generally, it's recorded as a reversal to align with the credit transaction in the bank feeds. For a more detailed guide on this, I suggest going through the 'Rejected electronic payments' article.

 

In the meantime, feel free to create a new thread if you require any other assistance.

 

If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

 

Thanks,
Genreve

  • rachtatli's avatar
    rachtatli
    Contributing User
    2 years ago

    I understand that is the process for MYOB desktop but I am asking for MYOB on line / cloud business version please?

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