JoanneMcG
3 years agoTrusted Cover User
Calculated balance incorrect for an account
I have a clearing account that for some reason will not reconcile.
The calculated balance is -$2613.63 whereas I need for it to be nil, otherwise it won't balance.
I have undone all recs on this account, back to June 2020 but there error is still there, even though the transaction for that amount does not appear in my records until 24/11/21, and the matching record is dated 01/03/2022
Why is Myob not calculating the balance as zero? Why is Myob showing -2613.63 instead of zero once I clear off all matching transactions?
I don't think that there is any point going back further to undo other recs, is there?
I will be grateful for any help to get this resolved, thank you