Forum Discussion

7 months ago

Cannot get bank feeds

Hi, is anyone else having problem with bank feeds. Both for ASB and ANZ accounts, it is saying Cannot get bank feeds because of a system error. Try updating your bank feeds again later.

Desktop

AU1289

Same issue here, St George and Commbank

Princess_R

MYOB Moderator

7 months ago

Hi everyone,

Sorry for the confusion earlier. I checked with our team, and there was indeed a bank feed incident on May 18. We know how crucial these updates are for you. For more details, you can always visit our status hub. Thanks a bunch for your understanding and patience.

Cheers,

MYOB

Shan13
Contributing User
7 months ago
Yes, but the scheduled maintenance time for Banks Feeds has been and gone, yet the issue still persists!!
RenitaGarard
7 months ago
Can you be more specific please - what is going on? Bank feeds are still not working on any of the files that I use. Please provide an update?
- Shan13
  Contributing User
  7 months ago
  No update but at least MYOB have now admitted there is a problem.
  - MikeG1
    Admin
    7 months ago
    Thanks Shan13 for checking our status page and updating everyone on the thread. Everyone can stay updated on the progress of this via the status page. We are working hard to resolve this and hope to you your feeds up and running asap