Forum Discussion
Hi jcarafa,
This process can be a bit challenging. To correctly clear (re-reconcile) the transaction, you'll need to "undo" each bank reconciliation period, starting from the most recent and working backwards, until you reach the period where the transaction was originally reconciled. Be sure to include that original period as well.
If it remains the same, make sure to reach out to our team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.