Current Balance not matching bank balance
I can't figure out what has happened but one of my bank accounts has a current balance $3473.48 more than the actual balance. I unreconciled back to May but if I look at the reports it seems like the...
Forum Discussion
Hi SamNZ1351,
Thanks for laying all that out. I know how challenging it can be when the balances don't quite line up. A couple of things you can try:
- First, double-check if there are any duplicate or missing transactions around the time BNZ updated their bank feeds. Sometimes those sneaky ones slip through.
- If you manually entered anything at the end of July, make sure those aren't doubling up with the automatic feed.
- Also, running an account reconciliation report as at the last date you know it matched up can help you spot exactly where the differences kicks in.
Here's a link that might also give you some pointers: Fixing out of balance bank reconciliations.
Since you've already gone back and checked quite a bit, if it's still not lining up, it might need us to run a script on the file to tidy things up. Best bet would be to jump onto our live chat support through our virtual assistant, MOCA, or submit a case via MyAccount and we'll check the back end for you.
Regards,
Sai
