Forum Discussion

Contributing User

2 months ago

Customer Direct Debits

Can I upload a direct debit collection file from MYOB to import into my bank account to process direct debits from customers?

Isaiah_C
2 months ago
Hi JaneyP,

AccountRight does not support the direct debit processing feature or the ability to create a bank file for customer payments. Please see this post that is related to your concern, as it may provide additional context or tips for handling these types of payments effectively.

Regards,

Sai

MYOB Moderator

Hey there JaneyP,

Sure, no worries. The following are the links you can check on how to create an ABA file and have it uploaded to the bank:

Best regards,

Doreen

Contributing User

2 months ago

Thanks for the reply

I am not wanting to pay suppliers but set up an ABA file I can import into the bank for customer direct debits we want to process

Princess_R
MYOB Moderator
2 months ago
Hi JaneyP,

Creating an ABA file in MYOB is specifically designed for processing payments to employees and suppliers. It's not possible to use this feature for setting up ABA files for customer direct debits.

Cheers,

Princess
- JaneyP
  Contributing User
  2 months ago
  How do I process DD payments from our customers?
  Is there a template or file to import into the bank each month?
  - Isaiah_C
    MYOB Moderator
    2 months ago
    Hi JaneyP,
    
    AccountRight does not support the direct debit processing feature or the ability to create a bank file for customer payments. Please see this post that is related to your concern, as it may provide additional context or tips for handling these types of payments effectively.
    
    Regards,
    
    Sai

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