Forum Discussion

JaneyP's avatar
JaneyP
Contributing User
10 days ago

Customer Direct Debits

Can I upload a direct debit collection file from MYOB to import into my bank account to process direct debits from customers?
  • Isaiah_C's avatar
    Isaiah_C
    6 days ago

    Hi JaneyP,

     

    AccountRight does not support the direct debit processing feature or the ability to create a bank file for customer payments. Please see this post that is related to your concern, as it may provide additional context or tips for handling these types of payments effectively.

     

    Regards,

    Sai

JaneyP's avatar
JaneyP
Contributing User
7 days ago

Thanks for the reply

I am not wanting to pay suppliers but set up an ABA file I can import into the bank for customer direct debits we want to process

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    7 days ago

    Hi JaneyP,

     

    Creating an ABA file in MYOB is specifically designed for processing payments to employees and suppliers. It's not possible to use this feature for setting up ABA files for customer direct debits. 

     

    Cheers,

    Princess

    • JaneyP's avatar
      JaneyP
      Contributing User
      7 days ago

      How do I process DD payments from our customers?

      Is there a template or file to import into the bank each month?

      • Isaiah_C's avatar
        Isaiah_C
        MYOB Moderator
        6 days ago

        Hi JaneyP,

         

        AccountRight does not support the direct debit processing feature or the ability to create a bank file for customer payments. Please see this post that is related to your concern, as it may provide additional context or tips for handling these types of payments effectively.

         

        Regards,

        Sai

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