Forum Discussion

SJBP's avatar
SJBP
Experienced User
31 days ago

Deleting old bank feed?

Hello,

 

I moved a clients business to a new version of MYOB. We set up the bank feeds and all the old bank feeds have been added too, How can I get these deleted?

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi SJBP,

     

    I understand that you need to delete old bank feed transactions. There are several places you can check for help with deleting old bank feed transactions. You can reach out to our live chat agent, who will be able to guide you through the process. To get through to a live chat agent, you will need to get in touch first with our virtual assistant, MOCA, through myob.com/support. Don't worry, if MOCA can't provide the help you need, our live chat team is just around the corner to pick up from where MOCA left off. Alternatively, you can lodge a support ticket via My Account. You'll just need to provide the date range of the transactions you want to delete, and the details of the bank account involved. 

     

    Best regards,

    Doreen