Duplicate entries in Bank feeds
Hi team, I have duplicate entries in both bank accounts (from different banks) in the bank feeds. Is anyone else having this issue? Aside from "hiding" the transactions, how can I make fix this? It'...
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I have the same issue across all my files. I will leave them until tomorrow to see if they correct overnight. When MYOB haven't corrected the issue, I have always had to hide the transactions. I have some deposits that have been matched to invoices manually through the invoice, however, aren't matched in the bank feed, so that is why I am leaving overnight as well.
Hi SASTA, and BineBarDining,
Those duplicated bank feeds definitely make things messy when you’re trying to reconcile. If you’ve checked your online banking and confirmed they’re true duplicates, the best bet is to get in touch with our support team so we can help remove anything that’s come through by mistake.
You can log a support ticket from the My Account window, or jump on live chat via MOCA, our virtual assistant.
Regards,
GenreveMine are still all there :-( How did yours go?
