Duplicate entries in Bank feeds
Hi team, I have duplicate entries in both bank accounts (from different banks) in the bank feeds. Is anyone else having this issue? Aside from "hiding" the transactions, how can I make fix this? It'...
Forum Discussion
Hi all, the team have confirmed that rather than being from the 2nd February, it could be from the last time you pressed the 'Get transactions button' - this is why different customers are impacted by different time periods.
While we work on a fix:
- Please do not allocate Bankfeeds dated within this period.
- If you have already allocated the duplicate Bankfeeds for this period, please unallocate those transactions.
We are sorry for any inconvenience this may cause, and thanks for bearing with us while we work on it.
Meanwhile, you can track the status of this incident from our Status hub at https://status.myob.com/
Any updates on this issue - I'm having the same problem .. do we just hide double transactions
