Forum Discussion
Hi @610063681046
Thank you for your post. I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.
Normally, we have an options to duplicate the transactions on the AccountRight browser version when you create invoices and purchases it has the Save and duplicate options. There 's a chance that this duplicate transactions too are from the imported data.
Could you check the following:
And the Journal Security Audit reports by going to Reports >> Accounts >> Security and Audit to see if there are some edited transactions. Alternatively I would recommend clearing the AccountRight cache as this can sometimes help solve odd behaviour.
Please feel free to post again I'll be happy to assist.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Princess
- Narelle32 years agoCover User
I have not entered these transactions, nor are they duplicate invoice numbers. Myob has created these and continues to create sales in the background that are blank of relevant information that I would normally use to populate a true invoice.
- Sean_DC2 years agoFormer Staff
Hi Narelle3
I'm sorry to see that no one has responded to you yet. If you're still experiencing this, I'm glad to help you moving forward. I would just need the following details sent through private message:
- Serial Number
- Company File ID (Help >> About MYOB AccountRight)
- Account Name (Company Name)
- Your full name and email address
- Screenshot of Duplicate Transactions Showing
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