Forum Discussion

Narelle3's avatar
Narelle3
Cover User
2 years ago

Duplicate transactions that appear and I dont use Bank Fe

I am having random duplicate Sales and Purchase Transactions have appearing in my ledger that I havent entered and no one else has accessed the software to enter these transactions either.  I dont us...
Narelle3's avatar
Narelle3
Cover User
2 years ago

I have not entered these transactions, nor are they duplicate invoice numbers.  Myob has created these and continues to create sales in the background that are blank of relevant information that I would normally use to populate a true invoice.

Sean_DC's avatar
Sean_DC
Former Staff
2 years ago

Hi Narelle3 

 

I'm sorry to see that no one has responded to you yet. If you're still experiencing this, I'm glad to help you moving forward. I would just need the following details sent through private message:

 

  • Serial Number
  • Company File ID (Help >> About MYOB AccountRight)
  • Account Name (Company Name)
  • Your full name and email address
  • Screenshot of Duplicate Transactions Showing

 

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