Forum Discussion

Anita_096's avatar
2 years ago

Duplicate transactions

Hi, I have duplicated transactions that I have previously tried to delete.  How do i remove these?

  • Hi Anita_096,

     

    Thank you for your post and welcome to the Community Forum. I hope you find plenty of information in this forum. 

     

    I understand that you are having difficulty in removing duplicated transactions. In this matter, if you have entered a transaction twice, you will need to delete one of them. If a transaction has been matched, allocated or reconciled, you will need to unmatched or undo the allocation before it can be deleted. You can check out this Help Article: Duplicated transactions, which has more detailed information that helps and serves as a guide to help you resolve the issue.  

     

    I hope this helps. If you still need further assistance or if you have other questions or concerns, please do not hesitate to contact us again or create a new post. Rest assured that one of our Community Moderators will be happy to assist you. 

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Kind Regards, 

    Cel

     

  • Hi Anita_096,

     

    We hope this message finds you well. We just want to check back with you regarding your concern with duplicated transactions. If you still need further assistance or have questions or concerns, please contact us again. We are happy to help. 

     

    Kind Regards, 

    Cel