Electronic Clearance Account

Hi Jigna,

Thanks for explaining this. As the payments were recorded as electronic, they’re currently sitting in the Electronic Clearing account and need to be processed through Prepare Electronic Payments, even though the supplier was paid by direct debit. If the direct debit has already appeared in your bank feed:

• Go to Banking > Prepare Electronic Payments.
• Select the supplier payments and choose the actual bank account the direct debit came from.
• Record the electronic payment. You may be prompted to save or download an ABA file. Save it if required, but don’t upload it to your bank.
• Match the direct debit bank-feed transaction to the electronic payment recorded in MYOB.

This will clear the Electronic Clearing account without making another payment. For future direct-debit payments, record them as non-electronic payments from the relevant bank account. For more information, see our Electronic payments guide. 

Regards,

Sai