Forum Discussion

Kylieu's avatar
Kylieu
Experienced User
10 months ago

Error on bank file being loaded

Hi I am assisting another user with their payroll setup and we are trying to process a bank file for the first time.  I have used bank files successfully for many years so I understand how they work...
Genreve_S's avatar
Genreve_S
MYOB Moderator
10 months ago

Hi Kylieu, 


Thanks for posting your concern in the forum. 

 

I'm sorry to hear about your difficulties with the information in the ABA file you've generated. In my understanding, the ABA file information is taken from the information from the Employee card's Payment details. I suggest checking the employee card to make sure there is information for the ABA file. If the information is complete in this window but the ABA file is still blank, feel free to let us know and we'll check this further. 

 

Let us know if you require any further assistance. 

 

Thanks,
Genreve