Hi craiginoz,
Thanks for your post.
The "Bank Deposit" text is the default memo for any "Prepare bank deposit" transactions. However, this could be edited before recording the transactions. As this is an unusual occurrence, may I get you to try and record a transaction from "prepare bank deposit window and screenshot every step to include in your next response if the issue persists until now. Additionally, you can provide information regarding what you have done so far to troubleshoot this issue.
We look forward to your response.
Thanks,
Genreve