Forum Discussion

Anil7852's avatar
Anil7852
Contributing User
10 months ago

How to allocate -Reversal of Direct Entry

Dear Team

Need help to allocate the reversal of entry.

 

As we paid one of the supplier bill on 30/10/2023 and it appeared as a reversal of debit entrynafter few days ,  now how can I approve and allocate  it from the  bank feed, 

 

Could you please highlight the process of doing that?

7 Replies

  • Hi Anil7852


    Thanks for posting your concern in the forum. 

     

    I understand how important it is that transactions get matched to the bank feeds. May I ask for screenshots of how these transactions look like from the Bank Feeds window?  Any additional relevant information would be much appreciated. 

     

    We look forward to your response. 

     

    Thanks,
    Genreve

    • Anil7852's avatar
      Anil7852
      Contributing User

      Dear Genreve, 

      Here it is.

       

      The payment was made on 31/10/2023 and bounced back on the above date. 

       

      Now how can I allocate this amount? Really need a help 

       

      • Genreve_S's avatar
        Genreve_S
        MYOB Moderator

        Hi Anil7852

         

        Thank you for the response and the attached snippet. 

         

        Unfortunately, I will need to see all the transactions connected to this payment in the bank feeds and in the pay runs. As we will need to match the bank feeds to the pay runs/pay run reversals in the system. If you feel that the information on those screenshots is sensitive, feel free to send the screenshots in a private message instead. 

         

        We look forward to your response. 

         

        Thanks,
        Genreve

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi Anil7852 

     

    Thanks for the response and I understand how confusing this is if you are new to using the software. 

     

    Unfortunately, I could not send you a video regarding this. However, I could create an easier step-by-step process you could follow. 

     

    Here are the simple instructions you could follow for creating bulk payments for purchase bills. (feel free to let me know if you have issues understanding any parts of this)

    1. Open the bill you need to include in a bulk payment.
    2. Click the payment button
    3. Process the payment as normal and make sure to mark the "Electronic Payment" button check.
    4. Follow steps 1-3 on all bills you want to include in the bulk payment.
    5. Go to the "Prepare Electronic Payment" window (Banking > Prepare Electronic Payments),
    6. Create the electronic payment. Make sure to choose the right bank account, add the right date, and mark all the transactions included in the bulk payment.
    7. Click the Bank File button. (this will then record the payment going from the "Electronic Clearing Account" to the bank account of choice)
    8. After following the process, this will result in all bills being paid and having one debit transaction for the whole payment in the chosen bank account.

    If you still have confusion, feel free to ask your specific issue and we'll provide further help.

     

    Let us know if you require any further assistance with this. 

     

    Thanks,
    Earl