Macquarie bank feeds - mia for yet another month
Down again since 19th January and down for 3+ weeks in December, plus a few days before.
Is this an MYOB or a Macquarie issue.
I am tired of complaining, just want this to work.
Forum Discussion
6 Replies
This is a joke It's now 13 February and nothing Not even an email to explain
We don't pay much so the only way MYOB can make a profit is by not providing staff to assist us. They'll talk to your accountant as they have many MYOB users. I only access once a month. So, whenever it happens, I suggest emailing your accountant if the problem lasts more than, say, 7 days.
The only way that I know to get to MYOB is to get your accountant to ring them. I've just asked my accountant to do this for me.
Who do they even ring? No phone contact details any more
No Idea who she rings. It's just the users on their cheap version who can't ring MYOB. I just emailed my accountant & asked her to talk to MYOB & get this issue fixed as well as find out what is going wrong since it was down in December as well. If you don't have an accountant, I guess you'll have to wait until someone else with MBL realizes & gets their accountant to talk to MYOB.
