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Steve_TCG's avatar
Steve_TCG
Cover User
6 days ago

Cant connect bankfeeds to Macquarie

HI mike

I see Macquarie bank in your list. Every request I have made to get bank feed connected to my Macquarie bank account has been rejected by MYOB - Why?

1 Reply

  • Mike_MYOB's avatar
    Mike_MYOB
    Community Manager
    6 days ago

    Hi Steve_TCG​ , sorry to hear that
    I'm not aware of any widespread concerns with Macquarie. We did have an incident yesterday that was affecting connecting new bank feeds - it could be worth trying again today now that it has been resolved.

    If you were trying to connect prior to yesterday, or you still have an issue, definitely raise a case through to our support team.
    Log in to myaccount.myob.com then click 'contact support' and follow the prompts - they'll help get you up and running asap

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