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Did you end up having any success with this Steve_TCG? I am having the same problem. My rejection is because our account numbers only have eight digits in them (excluding the leasing zero) but the rejection email says that the account number has to be nine digits long. If we put in the leading zero it says that the account number can't start with a zero.
Hi JSawyer,
Sorry to hear that your bank feed application has been rejected. Only certain account types are eligible for bank feeds based on the bank’s rules. To get the green light, the account needs to start with 1, 2, 3, or 9 and have a nine-digit account number. If your account doesn’t quite fit those rules, the bank feed application will be declined. In that case, the comfy workaround is to import the bank statements into your file so your transactions still land where they need to.
Cheers,
Doreen
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