Cant connect bankfeeds to Macquarie
HI mike I see Macquarie bank in your list. Every request I have made to get bank feed connected to my Macquarie bank account has been rejected by MYOB - Why?
Forum Discussion
Hi Genreve_S Today's problem in not with Macquarie bank - its all my bank feeds. AND "The best next step is to log a support case through My Account " if you look at the screen shots you can see that "My Account" show a WAIT CURSOR or YOU DONT HAVE ACCESS TO THIS PAGE. Your response doesn't provide any usable information. The cost of migrating to XERO or Quick books will be considerable but I don't think I have an option.
Morning Steve_TCG , sorry about that, it wasnt immediately clear to me from your screenshots that you had attempted to lodge a case through My Account and were unable to.
Have you tried any troubleshooting as a starting point, such as using a different browser, trying incognito, clearing cache?
You can also phone the support team, or connect to them on livechat (via our virtual assistant MOCA). All options are available by heading to myob.com/contactus
