Forum Discussion

AndrewH404's avatar
3 years ago

Match AUD Payment to USD invoice

Hi,

 

We have MYOB account right with the multi currency feature.

We have invoiced customers in USD, but once the money is recieved our bank converts it to AUD.

So we need to match an AUD payment to a USD invoice.

 

When I select recieve payment (from bank feed), an AUD amount recieved is displayed. But once I select the USD invoice to match the payment, the amount recieved becomes $0. This happens when any invoice in USD is selected.

 

What is preventing us from linking this AUD payment to a USD invoice? I would expect the exchange rate functionality to handle the conversion.

 

Screenshot is attached showing the process.

 

Thanks,

Andrew

 

  • Bump - Has anyone come accross this before? This issue affects all international payments we recieve, since they all become AUD when they are received by the bank. If these payments cant be matched with the originial invoice, what is the purpose of the multi currency feature?

  • SamaraM's avatar
    SamaraM
    Former Staff

    Hi AndrewH404 

     

    Thank you for your post and sorry about the delay in response.

    Looking at the screenshots provided, you just need to put in the applied amount against the appropriate invoice then save it.