Missing some bank feed transactions
Hi. My client's bank feed seems to regularly miss certain transactions. Usually medicare deposits that can be near the end of the month. This just seems strange. Is it a known thing?
Forum Discussion
Hi ChrisS1,
Thank you for your patience and for the response. I do apologize for the inconvenience that you are experiencing about your bank feeds, but rest assured that our development team is working to fix this permanently.
Yes, we have a specific team that can delete bank feed transactions. We can raise it to them for us to remove it completely from the register.
Please let me know if you need further help.
Kind regards,
Sai
ok but a only MYOB can delete bank feed transactions not the client?
Also are you saying that MYOB knows that not all transactions are being imported?
