Missing some bank feed transactions
Hi. My client's bank feed seems to regularly miss certain transactions. Usually medicare deposits that can be near the end of the month. This just seems strange. Is it a known thing?
Forum Discussion
ok but a only MYOB can delete bank feed transactions not the client?
Also are you saying that MYOB knows that not all transactions are being imported?
Hi ChrisS1,
That is correct. We have a specific team that can delete those transactions. We are also aware that some of our users are having issues with their bank feeds. Our development team are working to resolve this as quickly as possible.
Please let me know if you need further help.
Kind regards,
Sai
