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obododan's avatar
obododan
User
3 months ago

Myob issue

We are currently attempting to solve a problem by adjusting the prices for one purchase from supplier, but whenever I try to save the document, I receive a message prompting me to restart the program

The same situation occurs if some of my colleagues attempt to make any changes.

Balance payment was made on 15/03/2024 and we are not able to change the price from USD to AUD to match payments and close the transaction.

The deposit was applied on 29/02/2024

We're in need of assistance to resolve this issue.

Thank you in advance for your assistance in this matter.

browser

1 Reply

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  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    20 days ago

    Hi obododan

     

    Sorry for replying so late. It seems like you're running into some trouble with adjusting prices for a supplier purchase and saving the document in MYOB. I totally get how this might be worrisome. If you're still dealing with this issue in AccountRight, could you send us the diagnostic log? We'll take a closer look to see what's going on behind the scenes. Looking forward to hearing from you soon!

     

    Cheers,

    Princess