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KimV1's avatar
KimV1
User
8 days ago

Old bank feeds downloading

Have a problem with old back feeds downloading (from 2023).  This has now happened 3 times and don't know how to stop the old transactions from downloading.

 

Any assistance would be appreciated.

Thanks

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  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    7 days ago

    Hi KimV1,

     

    I hear you're having trouble with old bank feeds downloading from 2023. That's a bit unusual. Here's what you can do about those old transactions: you can either hide them from your bank feeds or ask our team to delete them. Just a heads up, though: we can only delete transactions within a specific date range. Please connect with our virtual assistant, MOCA, on our website or raise a ticket for deleting old bank transactions via My Account.

     

    Feel free to get in touch if you need more help.

     

    Cheers,

    Princess

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