Forum Discussion

hweanzinga's avatar
hweanzinga
Experienced User
2 years ago

OUT OF BALANCE IN BANK RECONCILIATION

Hi all, I have a situation with my bank rec. We did the bank rec up to August 31, 2023, bank rec balance report is same as it appears on the bank stmnt.   However, the AccountRight balance as at 3...
Princess_R's avatar
Princess_R
MYOB Moderator

Hi hweanzinga,

 

Thank you for your post.

 

It seems that you're encountering a significant discrepancy in your MYOB reconciliation window. I understand that this can be a challenging issue to resolve, but here are some 

steps you can take to identify and address the problem:

  • Review all transactions in your MYOB account.
  • Verify all the transactions in your bank statement are correct and match the transaction in MYOB.
  • Undo the reconciliation and check where the out-of-balance occurred, and then reconcile again.

Please refer to this Help article, Resolving Out-of-Balance Bank Reconciliations, that has detailed information to assist with this.

 

Feel free to let me know if you require any further assistance with this. I'm happy to help.

 

Cheers,

Princess

hweanzinga's avatar
hweanzinga
Experienced User
2 years ago

Hi Priness,

I really can't fix the problem. I guess the out of balance might have happened due to some deleted transactions. 

 

Please need assistance as to how that out of balance figure be dealt with.

 

Thanks

 

Hilic Weanzinga

PNG UNRE

 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi hweanzinga, 

     

    Thank you for updating us regarding your concern. I'm sorry to hear about the issue persisting. 

     

    I will send you a private message to further investigate your concern. 

     

    In the meantime, feel free to post again in the forum if you require any other assistance. 

     

    Thanks,
    Genreve

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