Hi jhay1
Sorry to see that no one has replied to you yet. Were those transactions imported through the Bank Feeds system? The reason I ask is there was a situation that occurred between 01-12-2021 - 12.12.2021 where duplicate bank feed transactions were incorrectly pushed to some users' files.
To resolve the duplicates you can either:
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Hi Samara,
Thanks for responding. I worked it out in the end. No, it wasn't via bank feeds. I requested a reconciliation report dated 1/1/23 and the outstanding cheques and deposits were no longer showing. Therefore, I figured that I must have dated the end of December 21 reconciliation as December 22. I did a dummy reconciliation dated January 23, undid it and then I could tick off all the outstanding transactions and everything now balances and there are no outstanding transactions appearing on the report that shouldn't be there. It's just a shame that it's no longer possible to check when a transaction was reconciled as this would have saved me so much time. I assumed that because the transactions were all dated correctly and bank reconciliations were balancing that it wasn't an error my end. I didn't even think about the bank statement date entered on the reconciliation.
Kind regards
Jenny
