Forum Discussion
SamaraM
Former Staff
Hi mayfield
Thank you for your post. You can process those payments to clear them off the list, then do a journal entry to fix the balance.
To clear the transactions in the Prepare Electronic Payments window:
- Open the Prepare Electronic Payments window
- Select all of the transactions
- Click Record to create the bank / ABA file
- Delete the bank file
After doing this you should speak to their accountant about doing a journal entry to offset this transaction as it may affect their bank reconciliation.
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mayfield
2 years agoExperienced User
thank you
I understand that I can do this, but what about in the future, why do they stay there?
when I record my deposits they disappear from here so I don't understand why the pays don't