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HazelM's avatar
HazelM
3 years ago

Prepare Bank Deposit

Hi there,   I've processed a bank deposit and realized that there were duplicates. So I deleted the the bank deposits to redo it   I checked Undeposited Funds in the Bank Register and the transac...
LRBooks61's avatar
LRBooks61
Ultimate Cover User
3 years ago

Hi

 

Did you delete the deposit from the bank account it was deposited to?

 

You would need to go into the bank register of that bank account , select the deposit you want and then go to the edit tab on the top ribbon and select delete deposit.

 

The transactions will appear in undeposited funds as that was where they were initially recorded to - that entry will not disappear

 

Hope that helps

 

Lisa

HazelM's avatar
HazelM
3 years ago

Hi Lisa,

 

Thanks for that.

 

I already deleted the bank deposits. The other lines were back in the Prepare Bank Deposit but most of the transactions are still missing. 

  • Tracey_H's avatar
    Tracey_H
    Former Staff
    3 years ago

    Hi HazelM 

     

    Great to see that Lisa ( LRBooks61 ) has offered assistance with this. If you're still having problems with this can you please send screenshots of the Prepare Bank Deposit window and the Bank Register>>Undeposited funds account.

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