Bank feeds not updating
Hello, our bank feeds state they are active but haven't updated since 14May26. Can't see any reference to current issues. Is anyone else having this issue or can someone suggest a fix please. Many th...
Forum Discussion
Hi Hi_Ursula,
If the bank feed is showing as active, that usually means it’s connected on our side, but we may not have received any newer transactions from the bank yet. At the moment, we don’t have any reported issues with bank feeds. You can check our Bank Feed Updates page. MYOB uses that board to share bank feed updates, including when we’re aware of delays in feeds being sent to files.
As a first step, please go to Banking > Bank Feeds and click Get Bank Transactions to refresh the feed and pull through any available updates. If it’s still not updating after that, please reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account and we’ll be happy to investigate further.
Regards,
Sai
