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ElsyB's avatar
ElsyB
Member
8 days ago
Solved

Reactivate Bank Feed in MYOB

Hi, I am looking to Re-activate Bank Feed on a bank gl account which was previously used with bank feed. Can i reactivate bank feed on the same bank GL account or do I need to create a new bank gl ac...
  • Princess_R's avatar
    Princess_R
    8 days ago

    Hi ElsyB,

     

    Thanks for checking with us! If you’re wanting to set the bank feed back up, that usually means applying for it again much like you did the first time. In that situation, you’d generally need to create a new bank GL account as well, since each MYOB bank category can only be linked to one bank feed.

     

    If the feed was only cancelled recently and you’d prefer to have the original one switched back on, the best next step would be to lodge a support request through My Account so our bank feeds team can check whether it can be reactivated from their side.

     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator
8 days ago

Hi ElsyB,

 

Thanks for checking with us! If you’re wanting to set the bank feed back up, that usually means applying for it again much like you did the first time. In that situation, you’d generally need to create a new bank GL account as well, since each MYOB bank category can only be linked to one bank feed.

 

If the feed was only cancelled recently and you’d prefer to have the original one switched back on, the best next step would be to lodge a support request through My Account so our bank feeds team can check whether it can be reactivated from their side.

 

Cheers,

Princess

  • ElsyB's avatar
    ElsyB
    Member
    7 days ago

    Hi Princess,
    Thanks for your advise.

    The old feed from a bank gl account was switched off long ago.
    So now i would need to create a new bank gl account to activate the bank feed again.
    Appreciate your reply.

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