Forum Discussion

Imm's avatar
Imm
Member
2 years ago
Solved

Reconcile a batched electronic payment in bank feed

HI community members,    I am writing to seek some guidance on matching and reconciling a batched eletronic payment showing in bank feed.    Long story short, we follow the steps below to pay bil...
  • Princess_R's avatar
    Princess_R
    2 years ago

    Hi Imm,

     

    Thank you for your post, and welcome to the Community forum!

     

    Please accept my sincere apology for the delay in our response. To reconcile the discrepancy between the MYOB electronic payment and the actual bank feed, you'll need to find and delete the original transaction and reprocess the electronic payments to match the paid $950. For detailed information, please refer to this Help article, Making Electronic Payments.

     

    Please let me know if you need further assistance.

     

    If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator
2 years ago

Hi Imm,

 

Thank you for your post, and welcome to the Community forum!

 

Please accept my sincere apology for the delay in our response. To reconcile the discrepancy between the MYOB electronic payment and the actual bank feed, you'll need to find and delete the original transaction and reprocess the electronic payments to match the paid $950. For detailed information, please refer to this Help article, Making Electronic Payments.

 

Please let me know if you need further assistance.

 

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

 

Cheers,

Princess

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.