Forum Discussion

Imm's avatar
Imm
10 months ago

Reconcile a batched electronic payment in bank feed

HI community members,    I am writing to seek some guidance on matching and reconciling a batched eletronic payment showing in bank feed.    Long story short, we follow the steps below to pay bil...
  • Princess_R's avatar
    Princess_R
    10 months ago

    Hi Imm,

     

    Thank you for your post, and welcome to the Community forum!

     

    Please accept my sincere apology for the delay in our response. To reconcile the discrepancy between the MYOB electronic payment and the actual bank feed, you'll need to find and delete the original transaction and reprocess the electronic payments to match the paid $950. For detailed information, please refer to this Help article, Making Electronic Payments.

     

    Please let me know if you need further assistance.

     

    If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator
10 months ago

Hi Imm,

 

Thank you for your post, and welcome to the Community forum!

 

Please accept my sincere apology for the delay in our response. To reconcile the discrepancy between the MYOB electronic payment and the actual bank feed, you'll need to find and delete the original transaction and reprocess the electronic payments to match the paid $950. For detailed information, please refer to this Help article, Making Electronic Payments.

 

Please let me know if you need further assistance.

 

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

 

Cheers,

Princess

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