Hi Chelsea
Lots of probs!
1 for the outstanding cheques and deposits
You will need to go to the bank statement and check - are these legitimate deposits and payments
It could just be that the entries are doubled up.
I suggest you check the transaction and see if it is on the bank statements - look at source documents to determine legitimacy also.
I like to use the find transaction in the bank window . Youu need the accounts tab and the advance filter
Select all accounts
change date range and then enter the amounty you are chasing.
See what comes up - has the transaction been entered as a receive money /spend money as well as a pay bill receive money.
2 Look at the transaction is it in the wrong bank account ? Again source documents can you assist , Is it just an incorrect date or just wrong , delete if it is and you can or reverse if that is the only option
3 You could receive the payments to the bank account undeposited funds and then prepare the deposit for the whole amount
Hope that helps
Lisa
