GR2
2 years agoMember
Reinstating a bank feed
Hi, I am wanting to reinstate a bank feed for accountright. I have re applied online for that account bank feed multiple times but still hasnt reinstated, do I need to re apply by paper?
Hi Princess_R,
Yes one bank feed went through but the other one didnt. I just redid add new bank feed,
the bank feed reference number is 17687278.
I have added a screenshot of my "Manage Bank Accounts" and it is the highlighted purple account that I want to reinstate.
Hi GR2,
Thank you for your response, and we appreciate you providing the screenshot.
After a thorough review, it appears that the last account history has been deleted and not reapplied. To resolve this, we kindly recommend reapplying online, especially since it involves a CBA. This Help article, Set up bank feeds, had detailed instructions to guide you through reapplying for that bank feed.
If you encounter any challenges during the reapplication process, feel free to let us know, and we'll more than happy to assist further.
Cheers,
Princess
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