Hi RoyceLithgo,
Thank you so much for your post and welcome to the Community Forum!
I'm sorry for the delay in response. Other users have managed to resolve this issue. It seems that the presence of " " in the memo is causing the import to fail. Removing these symbols should help the import process run smoothly. Please remember to select "Add the import data" in the import export assistant and back up your file to prevent any chance of importing duplicates. If you opt for "Reject the import data," it might result in an "Error 0: Unexpected import error - Sequence contains no matching element."
I've included a sample import file for your reference. Please let me know how it works for you.
Regards,
Earl
Hi Earl,
Thanks for your response. However, the point I was trying to make is that there is a problem in the application when you select "Reject the import data" it gives the sequence error. That error indicates a coding issue.
I was able to use the Reject option with the Receive Money function also. It's only Spend Money that has this issue.
Regards,
Royce.
Hi RoyceLithgo,
Thank you for confirming and my apologies for the late response. When importing Spend Money, there are 3 crucial fields that need to contain valid information:
It seems these fields might be causing the error. To guide you through this, I suggest reviewing our Help Article, which provides detailed information about the necessary fields for importing. You can find it under "Import and export fields."
Please do let me know how you go on this.
Regards,
Earl
Earl,
Please read this carefully:
Your responses aren't very helpful as you keep suggesting there is an issue in the import file when clearly that is not the case. There is an issue in the application which the dev team needs to resolve.
"Reject the import data" works fine with Receive Money import. It does not work with Spend Money.
Suggest you test it yourself so you can see the issue.
