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Ruth-MYOB's avatar
Ruth-MYOB
User
2 years ago

Statement Text for Electronic Payments

The Statement Text field in an electronic payment is no longer updating from the payment details tab in the card for the supplier. Is this a current issue??? It is wasting time. 

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  • CloverQ's avatar
    CloverQ
    Former Staff
    2 years ago

    Hi Ruth-MYOB 

     

    I've just tested with AccountRight v2022.11 (desktop app), the generated bank file does pick up the statement text entered in the supplier card > payment details tab. 

     

    Please note that any updates made to the statement text in the supplier card doesn't affect the Pay Bills transactions already recorded, only the text in place at the time of recording the payment will be carried onto the electronic payment/bank file. Could you please try recording a new testing bill payment then create the bank file, open it in Notepad to check the statement text used?

     

    Please feel free to let us know how you go, or if you have any further questions.