Text fields missing from AMEX bank feed
Hi, We have noticed that when AMEX transactions are coming through out bank feeds, there is a 'reference' number when booking which is now coming through as '####'. We need this reference number i...
Forum Discussion
Hi ATSys,
Thank you so much for your detailed post and my apologies for the late response.
As I understand it, the absence of a reference number in the transaction suggests that it has not been matched yet. Additionally, could you please attempt to clear your AccountRight cache and see if it resolves the issue? Clearing the AccountRight Cache
Please do let me know how you go on this.
Regards,
Earl
