Transactions not matching in bank feed
Hoping someone can help please 🙏 Transactions from MYOB and another software are not matching in the bank feeds. For example an accs pble batch, a wages batch (both .aba files) and other transactio...
Forum Discussion
Further to this, this is only happening in one bank account, we have several. The other bank accounts are matching normally.
Hi Pobblebonk,
Thanks for sharing the details. I'm sorry to hear about your experience with our team. This can be quite tricky sometimes, Often a transaction won’t appear because it has already been reconciled. When you have a moment, could you check whether this transaction is marked as reconciled? You can also visit this help page for more information about: Reconciling your bank accounts
For more help, you can also reach out to our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
