Hi Badr-talhaoui,
We hope this message finds you well. We want to check back with you regarding your concern. If you still need assistance with this or if you have other questions or concerns, please feel free to create a new post. Rest assured that one of our moderators will be happy to help.
Kind Regards,
Cel
Hi Cel
I, too, am having this same problem and it's now April 2025. I tried what you suggested, to no avail.
Hi -Navelgazer_,
Sounds like it's been a bit of a hassle, especially with transactions still not showing on bank reconciliation. Since the steps suggested above didn't work on your end, it's best to reach out to our support team directly on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount. They can dive deeper into this and help you resolve the issue.
Cheers.
Doreen
