Forum Discussion

Charmaine3's avatar
Charmaine3
11 months ago

Unable to match bank feeds for credit card transactions

Hi,   As of the 5th April the MYOB credit card payments are not automatically being allocated to the Undeposited funds account. The invoices are being closed when the payment is automatically alloc...
Charmaine3's avatar
Charmaine3
11 months ago

Hi Doreen,

 

Thank you for your response!

 

When I opened my desktop app yesterday the entries had disappeared from my bank feed? Very strange as they have been unresolved for 2 weeks!

 

It all now seems to be working correctly. My current payments are being allocated without problems!

 

Regards

Charmaine

Doreen_P's avatar
Doreen_P
MYOB Moderator
11 months ago

Hi Charmaine3,

 

Wow! That's really great. I'm glad to hear that everything is back on track now. Please feel free to create a post again if you encounter issues in the future.

 

Best regards,

Doreen

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