Forum Discussion

Sasikala1's avatar
Sasikala1
Member
9 days ago

Unable to recreate electronic payment with the original payment date

Hi,   While completing our April 2026 bank reconciliation, I discovered that an electronic payment had been processed from the wrong bank account.   I deleted the incorrect electronic payment bat...
Sasikala1's avatar
Sasikala1
Member
2 days ago

Hi Genreve,

 

Thank you for your reply and for checking this for me.

 

I've attached a screenshot of what I'm seeing. When I enter the original Bank Processing Date (15/04/2026 ), I receive the message "The bank processing date may not be before your system date." Unfortunately, I’m unable to proceed after this.

 

Could you please let me know if there is anything else I could check, or whether you would recommend contacting MYOB Support to investigate this further?

Thank you very much for your help.

Sasikala

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 days ago

Hi Sasikala1,

Thanks for sharing the screenshot, super helpful!
 

What you’re seeing is a known issue with NZ electronic payments. Because the original Bank Processing Date you’re entering is now in the past, MYOB won’t let the payment be recreated using that same date. The current workaround is to recreate the electronic payment using today’s date or a future date instead.

Regards,
Earl

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home