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cjpmcb's avatar
cjpmcb
Member
1 year ago
Solved

Uncategorising bank transactions

Hi all,

I need to delete several imported bank statements due to duplications. To do this, I have:

  1. Deleted all reconciliations back to the start of the financial year
  2. Turned off "Automatically categorise bank transactions using bank rules".
  3. Deleted all of the Bank Rules.
  4. In 'Banking Transactions', I have then selected the relevant account and 'This financial year' as the period.
  5. I've then selected the first 50 transactions; and
  6. selected the "Unallocate' icon.

An error notice pops up saying: "You cannot undo the approval because the transaction has been reconciled. Click the Refresh icon in the Match Transactions window to see the latest information".

 

Despite turning off the automatic categorisation function, there are multiple entries that the system has still matched. There is an icon next to each of these that, when I hover over them, says "Rule applied" with an 'Unmatch' icon. Clicking that icon does not unmatch the transaction. So, despite turning this function off in the Bank Rules tab, the rules are still being applied.

  1. I have tried to unmatch them manually, to no avail.
  2. I have deselected these transactions and attempted to uncategorise the remaining transactions, to no avail.

I send a request through for assistance and received instructions that reflected what I have already attempted. I'm pretty frustrated. Any suggestions?

 

  • Thank you, managed to fix by undoing the bank reconciliation done which then let me unreconcile the transaction under bank transactions.

3 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    26 days ago

    Hi zzriley12,

     

    I’ve managed to track down a fix for post above about uncategorising bank transactions. The way to get it behaving is to do a future-dated reconciliation and, if needed, undo and redo the reconciliation. That combo usually gets those stubborn transactions to settle down and line up properly. Below are the links you'll find helpful.

     

     

    Cheers,
    Doreen

  • zzriley12's avatar
    zzriley12
    Contributing User
    26 days ago

    Thank you, managed to fix by undoing the bank reconciliation done which then let me unreconcile the transaction under bank transactions.

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