Uncategorising bank transactions
Hi all,
I need to delete several imported bank statements due to duplications. To do this, I have:
- Deleted all reconciliations back to the start of the financial year
- Turned off "Automatically categorise bank transactions using bank rules".
- Deleted all of the Bank Rules.
- In 'Banking Transactions', I have then selected the relevant account and 'This financial year' as the period.
- I've then selected the first 50 transactions; and
- selected the "Unallocate' icon.
An error notice pops up saying: "You cannot undo the approval because the transaction has been reconciled. Click the Refresh icon in the Match Transactions window to see the latest information".
Despite turning off the automatic categorisation function, there are multiple entries that the system has still matched. There is an icon next to each of these that, when I hover over them, says "Rule applied" with an 'Unmatch' icon. Clicking that icon does not unmatch the transaction. So, despite turning this function off in the Bank Rules tab, the rules are still being applied.
- I have tried to unmatch them manually, to no avail.
- I have deselected these transactions and attempted to uncategorise the remaining transactions, to no avail.
I send a request through for assistance and received instructions that reflected what I have already attempted. I'm pretty frustrated. Any suggestions?