Forum Discussion

Max8's avatar
Max8
Experienced Cover User
3 months ago

Westpac Business Credit Cards no longer supported - bankfeed

I have just been told by a Westpac on the phone that MYOB is no longer supported for credit card bankfeeds. Anyone else know about this?
Genreve_S's avatar
Genreve_S
MYOB Moderator
3 months ago

Hi Max8

 

I understand how the absence of support for Westpac Business credit cards could impact how banking processes are recorded in the app. I suggest checking the list of supported bank feeds in MYOB to see which ones are still available for use. This should give you clearer information.

 

Feel free to reach out if you need further assistance.

 

Thanks,

Genreve

  • Max8's avatar
    Max8
    Experienced Cover User
    3 months ago

    Thank you for your reply.

    MYOB still have Westpac Credit Card as a supported bank feed, so this is not helpful.

    • TPGaccs's avatar
      TPGaccs
      Contributing User
      2 months ago

      I have the same problem, I have new Westpac business credit cards and bank feeds are nownot supported.

      WHY???

    • TPGaccs's avatar
      TPGaccs
      Contributing User
      2 months ago

      I have the same problem, I have new Westpac business credit cards and bank feeds are now not supported.

      WHY???

      • Princess_R's avatar
        Princess_R
        MYOB Moderator
        2 months ago

        Hi TPGaccs,

         

        We do support Westpac business credit cards for bank feeds. However, if you're referring to Westpac personal credit cards, I'm afraid those aren't supported for bank feeds. If you're having trouble setting up your Westpac business credit card, please don't hesitate to reach out. 

         

        Feel free to get in touch if you need more help.

         

        Cheers,

        Princess