Forum Discussion

bettings's avatar
bettings
Contributing Cover User
20 hours ago

Westpac Credit Card feed

What's happening with the Westpac Credit Card feed?

Since 23rd July 2026 the reconciliation is out of balance by the amount of the activity (or "Net Change").

2 Replies

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    1 hour ago

    Hi everyone, 


    Thanks for flagging the balance issue with Westpac. I went and checked, and similar reports suggest the Westpac credit-card feed balance may not be updating, even when transactions are still coming through. Please compare the feed with your Westpac statement and contact our support team to check your specific feed. I’d avoid changing completed reconciliations or cancelling and reconnecting the feed until it’s been checked.

     

    Regards,
    Genreve

  • DS196's avatar
    DS196
    Contributing Cover User
    16 hours ago

    I came here looking for an answer to the same problem!