Forum Discussion

SharonHarris's avatar
SharonHarris
Member
1 year ago

Withdrawal showing as deposit in Bank Feed

Hi guys.   Reconciling the bank feed and see that a withdrawal/payment has downloaded into the bank feed as a deposit.   I have checked internet banking, and it is definitely a payment out, and i...
Doreen_P's avatar
Doreen_P
MYOB Moderator
1 year ago

Hi SharonHarris

 

If there are bank feeds transactions are showing on the incorrect side, deposits are showing as withdrawals and withdrawals are showing as deposits, this needs further checking and a fix on your file is needed. With that, I highly suggest getting in touch with our live chat. To get through to a live chat agent, you will need to get in touch first to our virtual assistant, MOCA through myob.com/support. Don't worry, if MOCA can't provide the help you need, our live chat team is just around the corner to pick up from where MOCA left off.

 

Best regards,

Doreen

  • SharonHarris's avatar
    SharonHarris
    Member
    1 year ago

    Thanks Doreen, shall do.

     

    It appears only to be this one entry.

     

    Cheers.

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