Forum Discussion

arttec's avatar
arttec
Member
1 year ago

Can no longer export to Excel

HI there   I am unable to export to Excel (PDF still ok) after our work environment was moved from a physical server to a Zee drive.   The Export to Excel is still green/active , but no report ge...
Princess_R's avatar
Princess_R
MYOB Moderator
1 year ago

Hi arttec,

 

To help you sort out the issue of not being able to export to Excel after moving your work environment to a Zee drive, try these troubleshooting steps:

  • Give your AccountRight a fresh start by uninstalling and reinstalling it
  • Double-check that the Excel integration settings in MYOB are all set up correctly. Sometimes, moving to a new drive can mess with these settings
  • Make sure Microsoft Excel is properly installed in the new environment and is the go-to program for opening .xlsx files
  • Lastly, ensure you're using the latest version of AccountRight

Cheers,

Princess

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.