Cloud MYOB file slow - purging of Data
Good Afternoon All Our MYOB in the cloud is running particularly slow, especially when doing transaction reports, or say Summary BAS report for example. I think I need to purge data, to free ...
Forum Discussion
Hi LDOG
There is no doubt that performance in AR2024 drops as the file gets larger, esp report generation.
As with earlier versions of MYOB (eg v19), you can save a pre-purge copy of your MYOB file and make it read-only and use it when you need to look up a transaction that had been purged. If your MYOB file is help online, you can keep the read-only copy in your local library - ensure you give it a clear file name and change the Company Name under Setup > Preferences, making it clear this is NOT the live file. If working on the online file, you can open another instance of AR2024 and open the local read-only copy to look up what you need.
However unlike earlier versions of MYOB (eg v19) AR2024 does NOT have a purge function. The only way to reduce the file size is to purge old transactions, and the only way to do this at present is by using MYOX Services - they have software that purges old transaction data. This reduces the file size and improves performance.
Regards
Gavin
Thank you Gavin we will explore this option and contact MYOX to see what the costs are of purging the old data.
Hi LDOG - did you end up getting your file purged by MYOX Services? We are looking to do the same thing but I cant find any information about the company
HI Sinclair
We didn't as MYOX wouldn't provide a cost unless we gave them a backup of our data which management weren't so keen on.
Our IT department are looking at creating another MYOB file which we can keep for historical purposes and then reducing the live MYOB file which we are utilising - not sure how they are going about the reducing part given that purging isn't an option.
The person we were speaking with was Paul Wylde email address was admin@myoxservices.com.au
Good Luck....
