Forum Discussion

LDOG's avatar
LDOG
Experienced User
1 year ago

Cloud MYOB file slow - purging of Data

Good Afternoon All   Our MYOB in the cloud is running particularly slow, especially when doing transaction reports, or say Summary BAS report for example.   I think I need to purge data, to free ...
Mary008's avatar
Mary008
Experienced Cover User
8 months ago

Hi LDOG

 

Thanks for sharing your experience with us.  I have the same issue and keep creating a new MYOB file every 4 years.  However, I need to pay for both a new MYOB licence fee (for the new file) and an old licence fee for the old file until the final 4th quarter BAS and tax return are lodged, which takes 4 months.  Another issue is after the old licence was cancelled, I cannot open the old files anymore.  Do you have the same issues?

 

Mary

LDOG's avatar
LDOG
Experienced User
8 months ago

Hi Mary

 

We ended up using MYOX Services and they purged data pre 30.06.2023 which now just sits on our network and I separate file which we can access this old data at any point in time.   So far so good

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